Our Dealership at Surgenor Barrhaven in Ottawa, ON
Respect and a dedication to delivering satisfaction, from sales to service, are the core pillars we believe in here at Surgenor Barrhaven. It doesn’t matter if you’re purchasing a GM vehicle from us, or just getting an accessory added onto your current model, you’ll be treated with the same level of respect and delivered the same quality of service you’d expect in any department. High quality service and dedication to our customers is the priority at Surgenor Barrhaven, so you can enjoy a GM dealer experience like few others!
About Us
Ever since 1965, we’ve been happily serving the Ottawa area with the best in Chevrolet, Buick and GMC vehicles. Popular in the area, and popular with our wide selection of new and pre-owned options, alongside service, body shop, parts, accessories and more, we’re a one-stop dealer for all of your needs. We’re dedicated to helping our customers however we can, that’s what has helped us succeed over all of these decades, by putting our patrons first.
Contact Us
There’s several ways to get in touch with us, depending on your ability and desired preference. We have a handy online form that only needs a few pieces of contact information alongside your desired message, you can also phone us at 613-692-3553, or stop by our dealership to see us in person! Every customer that comes through our doors, contacts us by phone or online is a priority to us, and we strive to treat every customer with the utmost respect and endeavour to satisfy any request needed that we can assist with.
Location
We are located at 3788 Prince of Wales Dr, Ottawa, Ontario, K2C 3H1
Dealership Hours
| Monday | 9:00AM to 7:00PM |
| Tuesday | 9:00AM to 7:00PM |
| Wednesday | 9:00AM to 7:00PM |
| Thursday | 9:00AM to 7:00PM |
| Friday | 9:00AM to 6:00PM |
| Saturday | 9:00AM to 5:00PM |
| Sunday | Closed |
COVID-19
Your health is our first priority, so we have developed a COVID-19 pandemic health and safety plan to best protect both our staff and customers visiting our dealership. We do the best job possible in promoting and adhering to these safety guidelines, in order to deliver a shopping and service experience that is safe and comfortable for all those who step through our doors. Our ongoing plan and guidelines consists of the following:
- Singular Entrance: All employees and customers are to use one entrance.
- Sanitization: High-traffic touchpoints are frequently sanitized, alongside professional nightly cleaning.
- Loaners & Test Drive Prep: Hard & soft surfaces in both loaners and test-drive vehicles are cleaned every time a customer or staff uses said vehicle.
- Test Drive & Valet Service: Out-of-dealership and virtual test drives are encouraged, with vehicle maintenance valet pickup being offered.
- Service Work Prep: All technicians are to wear disposable gloves when working on vehicles, as well as the service advisors.
- Sanitizing Locations: Hand sanitizer dispensers are dispersed throughout the dealership, for customers and staff to utilize frequently.
- Handwashing: All Surgenor Barrhaven members will practice consistent handwashing, as well as refraining from handshakes.
- Mandated Isolation: Any staff who has travelled abroad (including the United States) is required to self-isolate for 14 days.
Reviews
Great service means happy customers, and don’t just take our word for it, take it from those who’ve visited us and left a kind review about their experience with us! Once you’ve come to see us, and we’ve been able to satisfy your needs, we’d love to see a review from you as well! Our Google My Business profile is the best place for you to leave us a rating and review, so we can see your message, for others to learn more about the process here, and which easily allows us to address any questions or concerns you may have. We look forward to serving you, and making you a happy customer!
Reviews
We are committed to making you a long-lasting customer and friend.
I was in a fender bender, and my insurance recommended this Surgenor Body Shop. And I must say I am so grateful they did. Mike was very professional and polite. He made me feel calm in a stressful time. He even went above and beyond to confirm the rental with Enterprise as well so I didn't have to worry ...
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A big thank you to Adam Willis and the rest of the team for making my first truck purchase a real pleasure. Took delivery of my new Sierra Elevation today and i couldn't be happier. Everything was as it should be. Adam was a true professional throughout the entire process. He was attentive, knowledgeable...
Continue Reading
My Husband and I have been searching for months to find the best deal for a reliable vehicle within our budget. After trying at other dealerships it became very clear that a lot of dealerships and salesman were only interested in making money. We contacted Surgenor Barrhaven, and a young man named Brett ...
Continue Reading
Hi, Recently my wife and I purchased a new 2020 Chevrolet Silverado Custom right as the first stage of the Covid-19 re-opening began. While shopping around the Ottawa market, I was luckily enough to get ahold of someone at Surgenor Barrhaven. I was told someone would call me back with some information ab...
Continue Reading
It was an amazing experience. Brett , sales representative ,is very nice person , friendly and clear in explanation of pros and cons of my new car.He convinced me by his way of the accuracy in describe every single detail. There were a problem in paper works which that I got a letter from the company tha...
Continue Reading
I was in a fender bender, and my insurance recommended this Surgenor Body Shop. And I must say I am so grateful they did. Mike was very professional and polite. He made me feel calm in a stressful time. He even went above and beyond to confirm the rental with Enterprise as well so I didn't have to worry about it. The time it took to fix as well was [...]
A big thank you to Adam Willis and the rest of the team for making my first truck purchase a real pleasure. Took delivery of my new Sierra Elevation today and i couldn't be happier. Everything was as it should be. Adam was a true professional throughout the entire process. He was attentive, knowledgeable and calm from beginning to end. In my eyes, this [...]
My Husband and I have been searching for months to find the best deal for a reliable vehicle within our budget. After trying at other dealerships it became very clear that a lot of dealerships and salesman were only interested in making money. We contacted Surgenor Barrhaven, and a young man named Brett helped us. Right from the first moment we spoke [...]
Hi, Recently my wife and I purchased a new 2020 Chevrolet Silverado Custom right as the first stage of the Covid-19 re-opening began. While shopping around the Ottawa market, I was luckily enough to get ahold of someone at Surgenor Barrhaven. I was told someone would call me back with some information about the current stock. Later on that day, Adam [...]
It was an amazing experience. Brett , sales representative ,is very nice person , friendly and clear in explanation of pros and cons of my new car.He convinced me by his way of the accuracy in describe every single detail. There were a problem in paper works which that I got a letter from the company that made life insurance of my gmc Denali 2020 said [...]